What a superb job you have all done! I cannot overstate how impressed I have been with the professionalism, care, and total willingness of both Norman and Paul - and, of course, your own input and courteous management.
As a 2 day, 2 lorry-load pickup & delivery, in stressful personal circumstances, their ability and willingness to undertake much more than I had expected was an immense relief.
Thank you all so much! I know that the deal is that I have paid for your services - but the value for money that you three have provided is beyond cash value. I think that I understand that you know that, in the way that you run the business. So - Thank You!
Mr M P
(Dordogne - Wiltshire)
Good morning Peter
The removal went very smoothly yesterday, only to be expected after all my previous experience of the very pleasant efficiency of your company. Your removal men, Paul & Kevin were outstanding examples of this code of conduct. They had everything shifted and sorted within half an hour; it was a pleasure to deal with them. And your box calculations were spot on!
Your superb 'accompagnement' in this process has been very important to me; I would certainly highly recommend your company to any British people wanting to do a similar move. If appropriate feel free to quote any of my phrases in publicity, but I'm sure word of mouth works very well for you.
Very best wishes
Mrs A G
(Honfleur - Hebden Bridge)
Excellent service from your Company.Prompt arrival and very professional removals.Also arrival and storage on time and with care.
Grateful thanks to Paul and Mark.
Mrs D C
(Toulon - Yateley)
Will come back to you when finished unpacking. Might not have phone or email till 12 Sept. Boys did a brilliant job - thank you.
Have a good weekend
Mrs J M
(Beziers - Sussex)
Good Morning Peter,
Many thanks for your email.
Marvellous service, exceptional throughout, very many thanks.
I shall not hesitate in leaving a positive response on you website.
Mr M L
(Salisbury - Dept 16)
I did complete the questionnaire your guys left with me on Friday but wanted to send an email to say how brilliant they were.
They were friendly, quick, efficient and professional. Please pass on my personal thanks to them.
If you ever want a testimonial, I would be happy to oblige.
Thanks for all your help too.
Mrs H S
(Salisbury - Nottingham)
I hope you're keeping well.
Just a short note to thank you and your staff for the really excellent service that your company provided during my parents's move back to Aldershot. The removers, Mark, Paul and another chap whose name I have forgotten were brilliant. They worked really hard and were ever so helpful, friendly and courteous. We were all highly impressed! I'll never forget Paul reversing the truck through the narrow gate posts at St Gilles and back up the drive. An incredible piece of driving, as was negotiating the curve in Lansdowne Road, through a narrow gap of parked cars. They are all a credit to your company.
We won't hesitate to recommend your company, if we hear of anyone else moving to/from France.
Mr D A
(Dept 22 - Aldershot)
I'm back from France now and want to say a huge and heartfelt thank you to you and the team for such a good experience of transporting my 'stuff'! It's a first for me so I had no idea what to expect, but your care and communication throughout the process were fantastic.
The actual move went absolutely perfectly and again, I couldn't have asked for better from Norman and Roger. My anxieties about them finding me and getting the lorry up there were dismissed very quickly when they arrived early, just at the point I was thinking I may have to go out and lead them in! Their communication too was great, with a phone call en route, and they were considerate and helpful. Please pass on my thanks to them.
I hope the rest of that trip passed as well. I will have no hesitation in contacting you again about any more removals, either to France or in the UK. It was such a relief to know that something which seemed rather daunting could go so very well!
Thanks Lynn, and Sally too, for a fab service. Enjoy your summer!
With my best wishes
Mrs J P
(Salisbury - Dept 11)
Thanks to the crew who worked very hard to move us too and and had a very long day.
We have been unable to find the A frame stepladder despite a thorough search - K remembers seeing it being loaded onto the lorry at Stoke.
K and J
(Hampshire to Devon)
Peter; Many thanks for all your help. The guys worked very hard and were excellent.
T & J H
(Gers to Somerset)
Dear Peter & the Reflex Moody's Team,
We wish to thank you for a very smooth operation moving our things to France, as they say here 'impeccable', we are very happy and will recommend you as often as possible.
We forgot to remind Paul and Mark that from the small chest a small brass fixing was missing from one of the drawer handles. They were going to check the floor of the van once it was empty. We hope it turns up because it may be difficult to buy six replacement handles. We would be grateful if you could check on this please.
Again thanks for everything and very kind regards,
B & A Mac
(Sussex to Charente Maritime)
The guys did a great job, so please thank them on behalf of Rowanmoor.
(Office Move London - Salisbury)
I thought I would let you know that all went extremely well with the pick up all though the truck was full to bursting. I have to say that Norman and Roger are a credit to your company. It was like having two good friends moving us ( although we think copious amounts of tea and bacon Baguettes helped !!). If you can arrange it that they can do the delivery to Suffolk, we would look forward to it immensely ( perhaps award winning Suffolk sausages next time!!)
I am extremely happy for you to use my feedback for your publicity.
Thanks again to you and Lynn for making a very stressful time for us work so well.
Speak soon about the delivery at the beginning of March.
S & M H (Deux-Sevres to Suffolk Via Store)
Dear Sir -
I wish to thank you for the wonderful help Norman and Roger gave us on Thursday.
A lorry came and two gentlemen came to say they had come to take our furniture.
We were so pleased with their efficiency, politeness and positive manner.
Our doorways are rather narrow when it comes to moving furniture but they did not complain.
We would recommend your firm to our friends and neighbours without doubt.
A very Happy Christmas to you all.
From D & B W
(Salisbury) January 2017
What a smooth operation that was. We shall recommend you to others in the Close.
Your guys had more to shift than we’d thought, so thank you for your flexibility.
Have a joyful Christmas.
Robert (Salisbury) December 2016
Sorry I took time to come back to you. The date of 25th is too early for us, so we have accepted another company's quote with availability in December.
Just to let you know, if it had not been this question of date, we would have chosen your company, as you were the best quote, the quickest and more professional reactions.
Thank you very much,
Sylvie (France) November 2016
Good afternoon Peter -
Just to say thanks to the guys (Paul & Norman) and everybody for your pleasant and efficient service -
now I just need to find a driver for the cats and myself!
All the best
R (Deux-Sevres - Store) November 2016
Hi Lynn -
Just had our furniture delivered this morning and we just wanted to say that we are really pleased with the service. The guys were very friendly, helpful and considerate.
We would not hesitate recommending you to others whether it be for transporting abroad or within the U.K.
Please let Peter know as well.
Many thanks again
K & S (Normandy - Lincoln Via Store) November 2016
Peter and all the staff at Reflex Moodys This is just a quick note to thank you all for the excellent work, completed this morning, in our move from Scotland to France.
All the crew, without exception, were so helpful and accommodating. Nothing was too much trouble and I wish I had realised in advance how easy it was all going to be. Both the loading in Scotland and the delivery here in France was carried out so efficiently and quickly.
We will have no hesitation in recommending your company to anyone who is considering a move and should we ever, hopefully never, need removal services again we will be back in touch.
Once again many thanks
Mr & Mrs H (Vendee France) 27.9.2016
I thank your team, Bill,Norman and Mark for giving us such an excellent move from Rollington to Headbourne. All went to plan and the move was made less stressful by their help.
Please thank them, we are very grateful.
Ann & Bill C (14.5.2016)
Removal men have left their tool box here and have driven off without it. Can you please ring them and let them know. They did very well with the removal job.
Regards Mavis and Eric (Dept 35 9.10.15)
I have been meaning to write to you since the move...
Happy to write a testimonial for you anytime. The guys were great! They made the move less stressful for us.
See you soon.
Mr J A (Amesbury 2.10.2015)
Once more Paul and Roger have done a super job, they are great ambassadors for your company.
We are really pleased with the level of service.
MR A H (Dept 46 - Wilts 1/10/15)
Dear Lynn -
A slightly belated thank you for the service provided by Reflex Moody on the transport of the new bed. It arrived safely and in fine condition. Please thank your 2 employees - they were courteous & helpful. One of them hurt his knee climbing through the window that the bed was lifted through - I hope he has recovered fully.
I shall have no hesitation in recommending Reflex Moody's to anyone requiring your services.
Mr D D (France 16.9.2015)
Dear Peter -
I wanted to let you know that moving house was so easy thanks to your lovely team - Bill, Kevin, Mark and Norman. They were all so lovely, helpful and efficient and really made moving house completely hassle free. They worked so hard and always with a smile on their faces. Thank you very much. I will highly recommend Reflex Moodys to any of my friends.
I have been speaking to Lynn and we are going to use you again to move some of our stuff back up to London to a flat we complete on at the end of September.
Again, many thanks.
Mrs C B (London 9.9.2015)
Good afternoon Lynn, Pete and Bill,
Just a brief email to thank you all so much for all your help, understanding and support during my daughter's house move - I'm not quite sure whether we could have managed without you and you certainly made a very difficult situation so much easier to cope with. So again, our sincere thanks and if ever you need a recommendation we should be very pleased to give you one, though I seriously doubt you'd ever need it - word gets about!
Mr & Mrs G & I G (Salisbury 31.8.2015)
We wish to thank you and your team for your helpful service in packing, collecting from France, storing and now delivering our effects to Devon. Your men were courteous and hard-working and we will be happy to recommend your company to friends if the opportunity arises.
With kind regards
Kevin and Chris C (Devon 25.8.2015)
I just wanted to take this opportunity to thank you for your professional help and expertise in our move.
I have to say that Bill and his colleague were outstanding. They really went the extra mile, nothing was too much trouble.
I was extremely impressed and for me that is no short measure.
Thank you, look forward to seeing you on our next move
Contracts Manager (London 15.7.2015)
Hi Peter -
We just wanted to tell you how pleased we were with the excellent service provided by Mark & Roger in France and Norman & Kevin here in Brackley. Moving house is supposed to be highly stressful but our move was almost totally stress-free, due in large part to the professionalism, friendliness and helpfulness of all four of your 'team'.
In the highly unlikely event that we ever decide to move again, we'll be in touch, and will have no hesitation in recommending Reflex Moody's to anyone we know thinking of moving.
Please pass on our appreciation and best wishes to all involved.
Gerry and Alan B (France - Brackley 25.6.2015)
Now that we have managed to draw breath after our move, there are a couple of things I wish to mention to you.
The first is a big, big thank you to Roger and Paul for handling all our furniture and boxes so professionally but also for the help they kindly gave to us. Their humour, skill and attitude made the move very smooth and fairly straightforward and they were a credit to your company. Thank them very much from both of us.
Thanks to you for all your help and ensuring that the removal team arrived on schedule. We just hope their return journey was without mishap and they succeeded in catching the Saturday night ferry as planned. We will keep you informed about our plans for moving in.
Bryan and Sue W (Dept 64 - Devon Via Store June 2015)
The customer has been in touch and was delighted with the service that he received from your crew. Many thanks
LT (Glen Transport Ltd, 2010)
Just to says thanks for your help with Dad's move from France. It all went well.
Mrs G (France, 2010)
Just a quick note to thank you for the work done during our recent move and a special thanks to Mark and Norman for all their hard work especially at the French end.
BD (England to France, 2010)
Thank you for the excellent removal from France. Norman and Malcolm were absolutely first class. And they did it all on cups of tea alone!
GB (France to Bungay, Suffolk, 2010)
I would like inform you that, having moved quite a few times, I have never experienced such helpful and pleasant men to do the removals.
BL-J (Winter 2009)
...beds arrived on time with 100% satisfaction.
D (Autumn 2009)
My thanks to you and your team for the good service you have provided.
PQ (France 2009)
You may like to see this email from Mrs Forrest to whom you delivered on Tuesday.
Thank you again for your help on this one and so many others.
R, E & M (British Beds Worldwide, 2009)
I just wanted to let you know that our mattress arrived safely yesterday morning. We are absolutely delighted with it and enjoyed a wonderful night's sleep. The quality is outstanding and it will be well worth our investment and give us many years of comfort.
We were very pleased with your efficient service and the smooth delivery arrangements. The delivery team was excellent and very helpful.
Thank you for everything, best regards and much future success in your business.
AF (Summer 2009)
My brother-in-law was saying this morning how impressed he was with the care you took in loading. It now transpires we can take the grand piano after all!
IW (Summer 2009)
Just a short note to say we were very satisfied with the pick-up on Tuesday from both Cursi's Store and our apartment in Monaco.
Your team really got a move on to complete both jobs in the day. As before they were friendly, helpful as well as efficient.
Thank you. Best Wishes.
J (Summer 2009)
We just wanted to say how pleased we were with your service on our recent move to Britanny. Your team were extremely efficient and helpful. Our thanks and appreciation to all, and in particular to the two-man team who worked so hard to unload in France. Please tell them that we did find the missing poufee - someone had ingeniously hidden it in a wardrobe!
We wouldn't have any hesitation in recommending you to anyone.
Our thanks again. Regards.
JL & MH (UK to Brittany, 2009)
We have just returned from France and would like to say how pleased we were with the service received from you and your team in moving our furniture from the UK to St. Palais sur Mer, France.
On arrival at our new house, the furniture was stacked neatly in the lounge, easy to disperse to its assigned rooms, and there were no breakages.
We would have no hesitation in recommending you to others, as you were recommended to us.
Again, thank you for a relatively seamless move.
R & NH (France to UK, 2009)
We have returned from a visit to our house at Les Marchis, near Ruffec in Charente, and would like to thank you once again for your safe and efficient delivery of our goods to the house.
As soon as we can find a buyer for our house here in Marston Magna we will in touch with you for the removal of the balance of our furniture, etc going to France.
TB-H (Marston Magna to Les Marchis, 2009)
Thank you for a fantastic service, Roger and Norman had to work so hard to unload as the ramp was not in exactly the right place. C'est la vie'. They are good chaps that you have.
Once again thank you.
I had meant to write to you and your team to thank you for the safe delivery of the load. We were there last weekend and had fun unpacking and distributing it.
We really appreciated what a good job you had done and wouldn't hesitate to recommend you, so thank you!
Many thanks for your excellent service. It was great to deal with an efficient, well organised company - a rare event these days!
Our family was reassured and supported through a period that was potentially difficult.
Many thanks. Best wishes
ST (La Seyne to Woodford 2008)
I believe you’ve been away. I hope you’ve had a good holiday.
Mark and Norman arrived this afternoon with the part-load from Leeds. I want to express my appreciation for a first rate service. From beginning to end you’ve been professional and helpful and we’re particularly grateful to Lynn for keeping us in touch in your absence.
Mark and Norman were, in every respect, helpful and informative - a delight to have them with us for a job well done.
If you want a testimonial to post on your website, or to use in an ad. let me know. If ever I want to move – I’ll know who to get in touch with!
With thanks. Best wishes.
My son received everything perfectly and said your men were very nice.
Thank you very, very much!
All the best,
I wanted to express our thanks for a superb move to Uzes. Your crew were terrific and the move went really smoothly on both ends - ESPECIALLY considering that you were able to guarantee the pickup date in London. This one act was ABSOLUTELY KEY to making the move work for us...and you and your team were excellent at keeping the dates on track. Consequently, we were able to have a relatively stress-free move.
Thank you, again, and please feel free to share my comments with potential customers.
BH (Uzes, Spring 2008)
...we should like to say how impressed we have been both with your service and with Richard & Dan's work. It made life a lot easier for us.
AM (Spring 2008)
Yes, Peter’s company is an exemplary member of BAR with a very good record of customer care.
DT (Consumer Affairs Manager, BAR, Spring 2008)
I just wanted to get in touch to thank you for the extremely efficient and friendly service which your company provided for the above move - in particular I wanted to write and commend Mark & Norman who did the move in an outstanding manner .. please will you pass on my thanks
JS (East Hatch to Alvediston, 18-19th March 2008)
I just wanted to thank you & your colleagues for the furniture delivery the week before Easter. I understand that some of the furniture was difficult to take into the house and I appreciate the care you took. It was great to arrive and unwrap and enjoy our new furniture at Easter. (We managed to shift the cream wardrobe upstairs once we removed the top panel!)
Thank you again - we will be very happy to provide testimonials to customers if you ever need them.
SB (Spring 2008)
The bed was delivered this evening at 8.30pm. The chaps who brought it in also put it together for us because the mattress was so heavy, my wife was unable to help. They were really very helpful and did far more than they were required to do.
Thank you again for your generous gesture, we shall certainly recommend your company to everyone in future.
Mr & Mrs MW (2007)
All arrived safely. Thanks for the swift and rapid service.
TH (L'Etang-la-Ville, France, 2007)
Very many thanks and for collecting the boxes so promptly. A very good service compared with many other moves we have made!
MD (Sixpenny Handley, May 2007)
Just a quick one to say thanks for making the move pretty much painless! Your guys were brilliant, a big help, so special thanks to Norman and Dave, who as well as moving us kept my son entertained throughout the afternoon.
I will pass your details to anyone who's moving soon, with a big recommendation!
I would just like to thank you for a painless move with pleasant, efficient staff, both on your lorries and in your office.
I could make this message longer, but the above says it all!
I would just like to thank you and your team for carrying out my mother's removals last Friday.
The job was done very professionally and helped to make what could otherwise have been a very traumatic experience for my mother into a much happier one.
Well done and thank you!!
We have been delighted by the quality of service from start to finish, and would happily recommend Reflex Moodys to anybody.
Mr & Mrs F (Lyon to Leicester, 2007)
The move of our items last week went off without a hitch. I was contacted by your people the previous evening about the time of delivery (as promised) and everything arrived with no problems. The 2 men doing the delivery were extremely pleasant and helpful. I was very impressed with the way the furniture had been packaged by you and everything arrived in perfect condition. I'd have no hesitation using you again or recommending you to any friends.
Thanks for everything.
DS (Emsworth to Antibes, France, 2007)
My move finished today and I am dropping a line to thank you so much for having sent out Mark and Norm to help me. They were both wonderful and helped make what I expected to be a difficult task into an easy one.
They were extremely efficient and hard working (no sitting on the job for either of them) and they both worked with quiet but good natures. I appreciated their assistance and was happy to have been given the opportunity to meet them.
Would you please be so kind as to extend a word of kind appreciation to them on their return to the UK and I trust that the French drivers did not drive them round the bend, so to speak.
Thanks again Peter, your company and crew get top marks.
All the best,
PS (British Columbia, 2006)
I would like to thank you and your team for the second part move, that you have done for me since I have moved to France, for your efficient, friendly service. Your personnel have always been polite and flexible and my effects have been delivered without damage and with a smile. I will recommend your company to anyone i know that needs to move here in the future (actually I ave already passed on your details to two families). My parents also found your team that picked up from Lincoln equally charming. Please pass on our thanks to them all
Thankyou very much for your assistance with our move to central France on 12th July 2005.
It was the second time that you transported our furniture for us. The first time was last August to a rental property in Souvigny and this summer it was to our recently purchased home in the town of Moulins. We would like to thank everyone involved in the move for their friendly and efficient service.
We are not hoping to move for a very long time now......but should we need any international removals in the future we know who to call.
All our Best Wishes,
The H/Y Family (2006)
Many, many apologies for not replying sooner to your letter RM/7311 14th June. Life has been somewhat chaotic this end! We are still up to our eyes in builders and dust but now we have an outside line, at long last and can e.mail, it's a little easier.
Should the need ever arise in the future, we would not hesitate to use your excellent services again.
With best wishes.
CW (Theil Rabier, France, 2006)
Just a brief note to thank you for the excellent service you gave us last month, when you transported our furniture to France.
P&MP (Hertford, Herts, 2006)
Many thanks for a great service! Your guys were keen and friendly and everything went smoothly. I will certainly recommend your company.